“Every customer gets every penny that they deserve at Encore Boston Harbor, and never would we engage in a practice that would actually keep any of our customers’ money.” “The claims in the lawsuit are false and unfounded,” Encore Boston Harbor President Bob DeSalvio said Thursday.
Garick said they’ll proceed with the suit, which also accuses Encore of chiseling change from slot machines by “rounding down” earnings, allowing Encore to pocket the difference - a claim Encore dismissed as ludicrous. “If the Commission’s goal is to ensure gaming in Massachusetts is conducted with integrity, we question why Encore representatives sat with the (Investigations and Enforcement Bureau) investigators and participated in the presentation, while we were not contacted or invited to participate in any way,” Garick said in the statement to the Herald.